Terms & Conditions

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Terms and Conditions of Sale

1. Quotations, Acceptance of Orders

  • All price lists, quotations and estimates are subject to alteration without notice and shall only become binding when the buyers order is accepted by PROVAC CLEANING SUPPLIES LTD (hereinafter called “the seller”) in writing.
  • All quotations or estimates given, orders accepted and supplies are made subject to these terms and conditions. No addition and modification of these by the Buyer shall be deemed to have been accepted by the Seller or to form part of any contract between the Buyer and the Seller unless the Seller has specifically and expressly accepted the same in writing.
  • The Seller’s acceptance of any order is subject to satisfactory references, if required by the Seller.

2. Prices

  • If between the date of any order and the date or dates of delivery there are any price increases in cost of material, labour, overhead expenses, transport or any other costs which affect the manufacture or the delivery of the goods, then the price or prices stated herein shall be increased accordingly.
  • All goods supplied are exclusive of any applicable Value Added Tax.

3. Delivery

  • While the Seller will make every effort to give delivery at the date required by the Buyer, this date is not guaranteed.
  • If the Buyer fails to take delivery in accordance with the terms of the contract, the Seller shall be entitled, if he so wishes to postpone or cancel delivery without liability on his part and without prejudice to any right of remedy available to the Seller against the Buyer.
  • The Seller may postpone any delivery or part thereof under any binding order until amounts then owing by the Buyer to the Seller shall have been paid, or may cancel any obligation under any contract where default has been made by the Buyer under that or any contract, but without prejudice to any right or remedy which the Seller may have against the Buyer.
  • The Seller reserves the right to cancel or reduce any order in the event of him being unable, for any reason, to execute the whole or part thereof. 
  • Delivered goods may be subject to carriage charge.
  • We reserve the right to charge a 15% handling fee against the return of non-faulty goods.

4. Retention of Title

  • The goods shall be at the Buyer’s risk from the time of delivery or, if earlier, when they are placed at the Buyer’s disposal.
  • Notwithstanding delivery, the property in the goods supplied by the Sellers or at their order shall not pass to the Buyer until such time as the Buyer’s have paid for them and for all other goods previously supplied to the Buyers by the Seller or at their order.
  • The intending Buyer acknowledges that until such time as payment has been made the buyer is in possession of Goods solely as a bailee for the Seller and shall store the goods separately from its own goods and in such a fashion as to be readily identifiable by the Seller.
  • In the circumstances where Goods are delivered to an address specified by the Buyer, the Seller shall be entitled at any time until resale of the Goods immediately after giving notice of its intention to do so enter upon the premises of the Buyer with such transport as may be necessary and repossess any Goods or products to which it has a title hereunder.
  • Nothing in this clause shall confer any right on the Buyer to return the goods sold hereunder or to refuse or delay payment thereof, unless otherwise agreed.
  • The purchasers right to use the Goods will terminate if a liquidator or administrator of the purchaser be appointed or an order is passed for the winding up of the purchaser. If legal title of the goods has not yet passed to the purchaser then Provac Cleaning Supplies Ltd will require the intended purchaser/receiver/administrator to return the goods. Provac Cleaning Supplies Ltd may repossess the goods by entering the premises of the purchaser to remove them. Provac Cleaning Supplies Ltd shall not incur ant liability whatsoever as a consequence of this action.

5. Payment Terms

  • Unless otherwise agreed the terms are strictly 30 days from date of invoice and time of payment is the essence of the contract.
  • Interest at the rate of 1.5% per month on the unpaid balance of the Buyer’s account may be added on any such balance unpaid for 30 days or more, at the Sellers discretion.
  • Accredited representatives of the Seller are authorised to to accept payment against a proper receipt.
  • The Seller reserves the right to withdraw credit facilities if circumstances arise which, in his view, obliges him to do so.

6. Damage, Storage, Non-Delivery

  • Written notice of any claim for the damage or storage must be given to the Seller, and if appropriate, to the Carriers within three days of delivery.

  • Claims for non-delivery must be made within 14 days of the despatch date.

7. Replacement of Defective Goods

  • The Seller’s liability is restricted to the replacement of any Goods proved to have been received in defective condition.